16 Jul, 2021 → by ClaimboUser129375
Wrong charger no communication
1
The current bill is $714.36, I found Shaw reported to credit bureaus on collection of $1023 which is incorrect, other than that I never receive any formal notice from Shaw or collection company contacted with me. I tried to settle the dispute though online chat asking for deferral or payment option because I lost most of income due to the pandemic and I am on CRB, I also have children to support. The agent did not helpful at all just insist I need to pay the bill. I never want to be default on bill payment only the way Shaw handling the customer relation is rude and it was wrong.