Toll-Free Number:

(800) 295-1980

Company Address

Dorel Asia, Customer Service Department

12345 Albert-Hudon

Montreal North,

Canada

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Complaints & Reviews — Dorel Living

9 Aug, 2021

Missing part in purchased product

I purchased the 240****com fireplace tv stand. I received two left panels instead of a right and left panel. I need right panel (B) 324******** asap. I paid to have it put together and still had to pay the handyman even though the panel was missing. Please replace this panel asap User’s recommendation: Check parts carefully.

Furniture and Decor

10 Mar, 2021

Recently purchase a recliner from a retail place. It lasted less then 3 week and the main bracket that holds the chair together broke. The company will not replace it. So disappointed .

Got ahold of the company and they won’t help. The furniture is very cheaply made so beware if you buy anything from them. User’s recommendation: Beware.

Furniture and Decor

25 Sep, 2020

Products are junk!

We purchased a gold canopy bed. When it arrived the parts were damaged. Metal had bent dimple marks within the foot rest support and head rest support. When we went to move we could not disassemble the bed because the parts came loose and we could not unscrew the post balls that hold it together. We called... Read more➤

Furniture and Decor

8 Dec, 2019

Their genuine top grain leather pieces crumble

I purchased a multiposition couch and a recliner at Sam’s Club in Scarborough, Maine approximately 8 years ago. This is genuine leather and I expected it to last a long time. I never started to use the couch until about 2 years ago. There is only my husband and I using this furniture, no children in the... Read more➤

Furniture and Decor

Most Reviewed

2 Jul, 2020

"Hoover board won’t charge"