Iv been smoking wrangler cigars since 2010 and didnt have any issues until mid summer 2020. i dont know if they got a new machine or what but it packed the cigars so tight that you could not get air flow through them. i thought it would get better so i kept getting them(its Feb, 19th, 2021 now) and they did not. i tried to loosen them up but that would rip the paper most of the time, and the times it didnt it made it burs so unevenly that the bottom could be burnt half way down while the top is hardly singed. i have tried to contact the company and they refuse to even respond and kwik trips solution when i contacted them was to try and throw money at me and say "its probably a one off" even though its been going on since mid summer 2020 and i told them that. why just give the money back when its going to get wasted because they refuse to acknowledge the problem so it would just keep happening. i would just switch and be done with it but im not able to afford anything more expensive that would last check to check and the only other brand i know they have for sure is extremely harsh on the throat. this leaves me feeling like kwik trip dont care as long as they get there money and that is just plain bad business to alienate your costumer base like that.