This company should not be in business and anyone that signs up for this lousy service is in for a miserable experience. I tried this VOIP provider and the service never worked so I subsequently cancelled. Its representatives will threaten you with early termination fees and whatever it feels it can get away with. I disputed the charges and after a couple of months ultimately won but only after going through a couple of rounds of Vonage's sleazy tactics. Instead of providing a good quality service that customer's want, Vonage spends its resources hounding customers, making threats, using any form of intimidation it can to keep its shrinking customer base. This morning, a few months after beating Vonage, I received an email from Vonage Customer Care, Subject: Charge Success indicating that it had successfully charged my credit card for the entire amount previously disputed. This sleazy company just won't give up so it's best never to sign up with it in the first place. BUYER BEWARE!