1 May, 2021 → by ClaimboUser248411
Worst services and customer approach
2
Mahindra Scorpio S10 age 4.6 years Total maintenance cost till date Rs.1, 63, 283 Very poor service. Seat got damage due to unavailability of a single bolt with authorised dealer. 2000 rupees charge for repairing the seat but not reflected in the invoice they received cash against the maintenance. Dent occurred in bonnet while changing the front windshield Again paid to clear the dent but the dent still persist Abs alarm indication showing, from last four services, each time they charged for diagnosis and repair. Problem still persist. Changing the parts and lubricants without concern. Oil level and coolant level is in good condition but they still change it. As per advice and web search Mahindra claims below 20000 rupees maintenance cost for 5 years but I had spend above Rs.1, 65, 000 within 4.6 years. While I asked regarding this to service manager hi reply that Rs 1.80/km is the maintenance cost that company claim. Vehicle detained for more than 15 days for last service. Very worst service and service manager approach towards customer is also very arrogant. When claimed insurance instead of changing damage pass they fixed it with glue. I had also done interior spa of my vehicle but during the previous service interior is full of grease and hand trace. Interior spa also was done at authorised dealer, Aditya motors, panikoli, Jajpur. They did it with very unprofessional way using a cloth and soapy water.