13 Sep, 2018 → by ClaimboUser65403
WORST MOVE OUT EXPERIENCE EVER

1

Worst experience ever in any Apartments we have ever lived. We only had a 6 month lease which should have been a very smooth transition and move out as well. Upon us leaving the apartments I called the office to ask about the move out procedure and was given a list of items to clean. We followed and list to the t and did everything on the list and more. I asked the office spoke with Cynthia at the office if we could get someone to check out the apartment to make sure everything was done to their expectation. She advised they did not have the man-power therefore advised if you did everything on the list, its good. I paid my final apartment bill pro-rated and turned in my keys and our 2 remotes. I called 2 weeks later to ask about our $300.00 deposit and they said that I would hear around the 30th of July. I later received a final charges on my apt which were 1,000 plus. We were in shock, they charged us for everything that they would do to get an apt ready for a new tenant. We were charged 385.00 to paint the entire apt. $300.00 for a pet deposit that we never owned a dog or cat for that matter . They replaced the carpet and charged us for that as well . Flea and exterminator charges of $100.00 plus a $95.00 cleaning fee. The apartments was spotless and they know that. We will not be scammed by this company. We are not stupid and we will not pay these outrageous fees for things that we did not do, Be ware when you move out of these apts. be ready to pay these erronneous bills which are false. IF YOU LOOK AT ALL OF THEIR NEGATIVE REVIEWS THEY ALL SAY THE SAME ON THE MOVE OUT. MANAGEMENT IS VERY UN-PROFESSIONAL AND THEY NEED PROPER TRAINING. TYRA LINDQUIST SAYS SHE IS THE MAIN MANAGER AND SHE IS NOT SHE IS A COLLETION CLERK TO COLLECT MORE MONEY FOR THIS DISGRACEFUL AND DECEITFUL COMPANY . PLEASE LOOK SOMEWHERE ELSE DONT MOVE HERE OR YOU WILL HAVE THE SAME ISSUES AS THE REST OF US.
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