My shipment was supposed to come to Florida August the 28th it wound up in the northern part of North Carolina being delivered to a different address. I caught the bed address online Call the company what a mess that was. It is now September the 4th And it is still in North Carolina. Get another Live chat online Today and told them that my order only moved maybe 35 miles in 3 days. Asked them when I would be having an ETA. Well I least one thing they did honest they told me . So that is part of the story I will do a follow up when my parts get here and see if they're damaged