Two days ago i had to have my daughter brought into the ER for a seizure she had. (She has a history of seizures and her new neurologist is through AGH). The nurse that did her assessment never gave her the call bell. I found it wrapped around a piece of equipment on the back wall, no where near being within reach of her. She was nauseated and never given zofran nor was she given an emisis bag. I had to search the room to find one for her. Once her headache started (a 15 on a scale of 1-10) and we told the doctor, it took over an hour for her to be give simple motrin. Would you want to wait that long when it feels like a jack hammer going off in your brain!? The ER wasn't even that busy. There were 2-3 nurses sitting at the station at any given time. When she was discharged they did not go over her discharge papers. And lastly, my daughter's room was directly across from the nurse's station. My daughter and i had to listen to two nurses talking badly about the hospital I work at. VERY disrespectful and unprofessional. Once i made them aware that i worked there, they were more quiet. I would have thought this hospital would have been much better than this. During the past 2 days, i have also tried contacting several people to file a complaint, and everyone i actually speak with just passes the buck. I get told i need to talk to someone else and get sent to voice mail. I have left several messages and no one has returned my calls.