Their photos are wayyyyy overpriced, and customer service is horrid! They told us they were going to give us a free gift with our order when we placed it, but never sent us what they promised. Also, ordering process was a mess and no one was helping us at all. When I called to try to talk to the rep she was rude, condescending and said the only way to get the "correct" pose that I ordered was to pay for another package. There is no way I will EVER pay more for ANYTHING to this company. I don't understand why the school even chose them to begin with. I'll talk to the schools so they won't get to trick other people anymore! They don't deserve to be in business!!