I have been using Xcessive conditioner and protein treatment for a year . Trust me it is the worse decision ever I have made to buy this product. My hair felt like barb wire every time I apply the conditioner and to add on the Protein treatment did absolutely nothing. The staff convinced me that my hair was being severely damaged due to constant colouring and straightening that it will take a while for the products to repair the damage. After convincing myself and using them for about a year I got frustrated and decided to change my conditioner to another known profession brand...just in one application and my hair has gone back to normal smooth and shiny. You have no idea how it felt feeling my natural hair texture back after a long agonising wait. Well this tells the truth about Xcessive products...just don't use them.