10 Aug, 2018 → by ClaimboUser992835
Worse customer service ever
2
Car recalled and full of water. Electrical system gone haywire. Car in shop 2 of the 6 mos I’ve owned it. Speakers crackling, wipers failed, windows not going down, gas gauge not accurate, hatch opened twice while driving the car, nav system shut down totally while driving, turn signal went out, brake lights failed. Car is not fixed and never has been. Situation “escalated” to legal. Total joke. Some rude nasty guy in Texas informs me I will “listen to what he has to say” or he has the power to “close out the case”. Alpha told me they can’t replicate and I need to go get my car. Insanity. Uploading proof. Alpha refused to buyback, replace or refund. No brake lights or turn signal are you kidding me?