6 Mar, 2018 → by ClaimboUser90405
Worse Customer Service and Poor Quality of Furniture

1

I broke a sofa, love seat and chair that is about 3 years old. I also bought the guardsman warranty also. Well when I first received the furniture it had all threads still hanging off. Now I noticed that there are tares at the seems and when I called Guardmans up I had to fill out a claim form and send pictures of the damages only to be told they are stress seems and they do not cover this. I asked what a stress seem was and got told that it was a manufacturer defective. I went back to the Mealey's on Street Road where the furniture was purchased twice and they said that someone in service was going to call me. 2 weeks and I'm still waiting. I told family, friends and anyone I know not to purchase any furniture there because they are rip offs.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mealeys Furniture you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.