Date of incident: 03/19/2021 Transaction Number: [protected] Amount transferred: $305.00 The above transaction occurred on the stated date. Up till today (07/13/2021). The customer has not picked up the funds verified by Access bank. I have contacted World Remit several times VIA PHONE AND EMAIL and they promised to request a refund. However, there has been no follow up or refund of the money: Emails: Hi Victoria, We've got great news for you. The money you sent Abdulsalam Adoga has arrived into their bank account. Here are the full details again for your records: Your transaction number: [protected] You sent: USD 310.49 to Nigeria Abdulsalam received: USD 305.00 Bank name: ACCESS BANK Bank account: [protected] What if Abdulsalam Adoga can't see the money in their account? Usually, the money is transferred to the recipient and reflects in their account within the estimated time. If that is not the case, we assure you the money is with our local partner. We suggest you check if the amount reflects as pending in the account statement, as it may be ready to be paid in the account. Ps. How did we do? Please take a couple of minutes to complete a very short survey Thank you for using our service! Until next time, WorldRemit Customer Service Transaction # [protected] Yahoo Mail / Sent Victoria Udongwo To: WorldRemit Thu, Apr 22 at 12:53 AM I am following on this money transfer. The recipient has not taken the money and my money has not been returned. You were supposed to reach out to me and no one did. Your company is fraudulent and very untrustworthy. Unscrupulous and unprofessional ways of doing business. I will file a report. Very dissatisfied customer