I ordered a pair of shoes went with same size as a pair I already have... As u can see in pic... Purple pair r definitely alot bigger... I emailed them and all I keep getting is same auto email how they give a crap n want to please their customers.... Well it's ***!! How r u going to tell me these r the same size not to mention actually talking to a human to take care of issue rather than same auto email sent to me several times wtf I don't give a *** about how u say u care... If u cared about your customers than fix the *** problem rather than have a ton of people with exact same problem coming up with this website with no results... I will be bad mouthing this company it's a *** joke