3 Jun, 2021 → by ClaimboUser810021
weekly claim processing

1

I have been calling the unemployment office since April 13, 2021. I had made a small mistake on one of my weekly claims which delayed the processing. I called in several times to fix the error and kept getting hung up on and transferred to another department. I finally was told that it was a quick fix that one of the agents could have fixed. I put in an appeal and never received any other messages. I kept calling and got nothing. Finally after 2 months of calling I finally was able to speak to someone from the processing center whose name was Tom and he told me he was releasing the payment and I would have it the next day. I called in the next day only to be told that it was impossible for me to get it because there was a fraud block on the account and I had everyone who I had been speaking with seen it but didn't say anything. I am on the verge of being evicted. They are so disrespectful and unprofessional. I have been told they do not document notes. And they put you on hold without telling you because they want you to hang up. Or they just hang up on you. I cannot believe how this has been handled. And there are so many others who have it alot worse. It makes you think that they are doing this on purpose. My next step is a federal complaint. my email is [protected]@yahoo.com [protected]
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