DO NOT BUY. They remotely configured the PC for their product. They validated the install themselves before the trial period was up and charged the money immediately. The remote technician couldn't get the software notifications to work and told me he will create a ticket and escalate this problem and that I should wait 72 hours for a reply. NO REPLY. I think they just wanted me to get over the 3 day free trial period. The software after they configured it doesn't even work now. As far as I can tell it is a complete scam. I have requested a refund, but their refunds department seems very well oiled. I have contacted Paypal to hopefully cancel the transaction, so thats a possibility that may work for me. The refunds department claim that they have no record of any technician assisting my install, and that I should do that first. (I did that). So their records on this matter seem about as good as the software. SCAM COMPANY DO NOT BUY