Never ever buy anything from the website cymax.com... they are a bunch of scammers. Here's the deal-- I was trying to buy a double stroller from them on Friday evening. I had entered all my shipping and billing info, but when I clicked the "submit order" button, a notice appeared, saying "an error has occurred, please try again". I re-entered my info and this time the order went through. I received a confirmation email shortly after saying my order for the stroller is being processed. Well, today, Fed Ex delivered TWO strollers. I told the delivery guy that I had only ordered one and could I refuse the other. He said that I'd have to contact the company and request a return shipping label. So I called Cymax and told them about the glitch in their ordering process and they basically told me that it was my fault. She said that their records show that I ordered two strollers... one at 6:14 and one at 6:20. I told her that the first order didn't go through and that I never received a second confirmation email. She just said that I should have canceled the order if I didn't want two. I kept explaining that I didn't know that both orders went through until I received both strollers today. Well, she said I can return the second one, but not only do I have to pay for shipping, but they'll also charge me for the shipping to my house (even though it was free shipping) AND charge me a 30% restocking fee! Give me a break.