All our domain's MX records etc were reset to default and our website and email went down. They do not have Chat or phone or any live support. Email response time was hours for each issue, so it took 3 days to get email working, website still not working. Horrible company! They must have been hacked or their server lost our domain information, but they will not admit or answer questions how this could have happened. Further, they have locked our Domain down so we can't transfer to another hosting company