I originally purchased my turbo waters sprinkler with lifetime warranty at Sears. I had high hopes. I set it up , but it did not oscillate. I went back to Sears and exchanged it. I brought home the new one and it also did not oscillate. I contacted customer support at Ray Padula to ask them if they were aware that the sprinkler had problems. They immediately offered to send out a replacement. I received it within the week. The new version that they sent me works great. The packaging was the same but the sprinkler looks a little different. They obviously made some changes to the design. I am very happy with the response I received from the company customer support. I am sorry to see that so many other people have had a bad experience. Perhaps you should try again, because they seem to gotten a handle on the problem. The sprinkler I got is a blue and green plastic. You can shut off the last three nozzles. You can also adjust the width of the area to be watered.