1 Jan, 2018 → by ClaimboUser607307
Water toys in pools
*SOLVED

2

We were at the WWK on 7/10 and we were told by one of your employees we cannot use the Snoopy squirt tube in the pool. I know the sign said no water toys in the waterpark (not just the pool we were in) but what does not make sense to me is that we bought this toy IN one of the stores in the water park on 05/28 & we used it in the pool all day and no one told us not to. It felt like the park just make money out of guests by selling merchandise that is not allowed in the park in the first place. I also do not understand how a policy could change in a month. Be clear with your policy. If no water toys are allowed in the pool, then do NOT sell said toys! I felt like you took my money for buying the Snoopy squirt tube and we cannot use it for what it is intended. I submitted this feedback thru Dorney's website and I received a reply that my feedback has been forwarded to the appropriate department. I appreciate the timely response and I understand if I am not updated what actions your company will take. I am still posting this feedback to share my experience with the online community.
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