7 Jun, 2021 → by ClaimboUser218448
WATER SOFTENER not soft enough.
1
On 6/2/2021 a plumber came to see what the problem was with the water softener. He said was the electrical outlet were the the water softener was connected. He pushed the restart bottom (GFI) and still no electricity, so I used another outlet with an extension cord so he could check on water softener. He could check the problem with the water softener at that point, but he did not, instead he decide to place an electrical work order. when not need for electrician to come. My neighbor who is certified electrician came to my rescue and check the outlet and surprised me no problem at all with the GFI or the outlet. So looks like the water softener technician did not press the GFI hard enough in the first place. Then I called Choice home warranty again asking again for water softener technician and they insist to send an electrician, took me several calls to convince them no electrical issues because I plug a lamp and it worked. Since then still waiting for water softener technician. I have to mention I paid $65 to Water softener technician, and because the issue still, no need to pay again. The CASE # is: [protected].