I purchased a Ford Ranger from Lakewood Ford, and would return for maintenance. There service department is a joke. I call to make an appointment and am put on hold for 10 minutes. I was hoping for the upcoming Saturday, but they were booked, so I scheduled for the following Saturday for an oil change for 8:30 on a Saturday morning. When I show up, I'm informed there will be a 2 1/2 hour wait. Why do I waste my time to make an appointment then? I turned around and left. Waste of a Saturday morning. I put my lost was 25 dollars, for my time and the McDonalds I bought, but what price can you put on sleeping in on a Saturday.