23 Apr, 2021 → by ClaimboUser966879
Warranty voided at their convenience!

1

Out of the blue my Samsung tablet would not boot up. I contacted the repair service and was told it was under warranty. I went to great effort to ship it to their repair service center with the original receipt only to be told that they voided the warranty due to water damage and were sending it back unrepaired. My tablet has never been anywhere near water. I am certain that if there was water contact it happened in the repair shop as an excuse for not making the repair. I have made my last Samsung purchase. User's recommendation: Avoid Samsung. Their warranty is worthless.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Samsung Repair Center you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.