13 Jan, 2020 → by ClaimboUser442035
Warning Warning! Do not use All My Sons Moving and Storage Las Vegas

1

BEWARE!!!! This company does not care and they will not pay for damages !!!! I am extremely unhappy with the Las Vegas movers and the Corporate claims department at this Texas based company. Not only were the movers from August 18th 2019 reckless with my $13,000 bedroom set but the crew manager used profanity in describing me when he didn't know I was standing right behind him. Another crew member yelled at me in a threatening way when I tried to ask him to be careful with my belongings. The crew boss and another mover broke a (1&1/4" thick) 6ft by 21" granite slab with a bowed front into 2 pieces. I was reassured it would be taken care of by the claims department.!!!! So Not happening and it has been 4 months. Beware!!!!! They also gouged furniture and knocked off and lost crystal drawer knobs. They will not replace damaged items and the rudeness of 2 of the 3 crew members was unbelievable. I am sorry I did not film them. I sent damage photos and repair ( in this case replacement cost) estimates from 3 granite companies. All My Son's claims customer service reps , Jessica and AB , have refused to make this right .The owner Chris Generale President and CAOhas ignored all my calls. The is lowballing me with $500 shut up offer. That won't even cover the labor let alone . I was asked to remove my previous reviews with the reassurance they would remedy the situation and they have NOT!! I have moved several times in my life and never experienced so much damage and rudeness by a moving company EVER!!! They do not return phone calls, they ignore emails and pass you around from extention to extention when I call. Please see my photos on Nextdoor Google and Yelp. I know have a bedroom set with out a large piece of granite that was in one piece before the poorly trained employees of All My Son's broke it. Read all Social Media site reviews there are thousands of people who have has terrible experiences with damage done to their property.
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