If you cancel your subscription, MyDiabetes Diet customer service will state the company does not give refunds however, in this case, we will issue a 50% refund within two weeks. Do not believe it. You will never get that 50% refund especially if you paid through Paypal. If you open a dispute against MyDiabetes Diet, Paypal will always side with MyDiabetes Diet and not you. You can have all your documentation but it will never be accepted as proof against MyDiabetes Diet as MyDiabetes Diet negotiators are professionals in this sort of dispute. This how MyDiabetes Diet REALLY makes their money by taking yours with shady tatics. User's recommendation: NOT RECOMMENDED.