Ordered plants in early May, never received confirmation, emailed them for status, no response, called NUMEROUS times; line is always busy, emailed in early June to cancel the order, no response, and in mid June they charged my credit card. I reached them by phone (FINALLY) and was informed they hadn't shipped yet. Had credit card company refund my money. RUDE people too. User's recommendation: STAY AWAY FROM THIS COMPANY!