I purchased a bunch of flowers on the 23rd of July to be delivered to my auntie on her 75th birthday on the 28th July.I sent emails to have the flowers delivered early in the morning before midday as I knew she would be out for lunch. I wanted confirmation that this would happen but sadly it didnt and I was not happy as most of the day had gone by the time she received them. I phoned to ask on the day if this would happen and the receptionist informed me its out of her hands and nothing she could do, so there was no effort tochase up the orde