When we bought our fridge I told them we needed the door to open right to left. They said for another $39.95 they could do that. My husband said it would be a 5 min. job, and he would do it. The part is listed as included with the fridge. It was not. Best Buy has been horrific to deal with. I have been promised so many times that they would expedite and resolve the issue. NOTHING!!! her a User's recommendation: Shop elsewhere.