Waiting for refund on returned shoes!

/ 23 reviews

1 Jan, 2018 → by ClaimboUser992475

On April 20, 2018 I returned 3 pairs of women's shoes to Keystone Blvd, Pottsville, PA as instructed by Lord & Taylor. I kept the tracking number and the shoes were received on April 24, 2018. I've called customer service at Lord & Taylor 6 times. I have a case #. But still no money! Everytime I call I have to tell my story all over again. I'm tired of it all. And will think twice before I ever give L&T my business in the future! Still waiting for my refund.

Clothing, Shoes and Acc

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Lord & Taylor - Other Reviews

》 Unprofessional behavior of eddie the store manager

》 Advertised merchandise

》 Belt purchased from lord & taylor online

》 Covid-19 return policy

》 Order overcharge and cancellation

》 Rude associate and lack of employees

》 Complaint #819604

》 Refund request: poor, illogical online and pickup process — significant inconvenience

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