Good Morning Thank you for receipt of my 2 concert tickets . I have to say that I am extremely saddened and disappointed with my findings . The 2 tickets purchased from you was intended for my wedding anniversary present to my wife . I had saved for over 9 months to be able to buy these tickets . I have today found out that the venue O2 in Bristol where the concert is held is selling the tickets for £25 each . I am appalled to see that after buying these tickets over 3 months ago I was charged over 3 times by your company . May I please remind you that I am a council tenant and on ESA benefits . That means due to long term illness I have not been able to work for the past 2 years and until I am signed off from my medications . It has been a real struggle for me to get these tickets and I wish to be refunded all my monies back to me . I feel that choosing your site I was trusted to get the best price for my tickets but been let down . Please reimburse my money or I will have no alternative to contact the citizens advice bureau and the watch dog program to complain . I hope you fully understand my situation and await your prompt reply . Yours sincerely M.Hemmati Ticket ref [protected]