Very Unsatisfied with your service

/ 25 reviews

7 Jul, 2021 → by ClaimboUser482899

I phoned through an order (172****) on Monday to have flowers delivered on Tuesday in Victoria. Assured that Tuesday delivery would happen. But it did not. A very important daughters' birthday missed. No arrivals Wednesday despite phone calls and pleas. My daughter went to her post office on Thursday! There were the flowers. A terrible service. display, Nothing like the User's recommendation: Shop somewhere else. Or demand a refund. if it happens.

Flowers / Florist 1 Comment

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Ordered Flowers 5/1 for 6/1 delivery. Advised couldn't be delivered until 9/1, actually delivered DEAD on 11/1. After discussions with 3 staff members [not really interested], advised refund to me had been presented to Upper Management, who recently advised refund was not possible, however they would resend order, or send a Hamper in its place. No Thanks. Further actions are Ongoing. How does a Company like this be able to continue in Business? Must be a way to fix?

Val | January 25, 2024 | Reply

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Bloomex Australia - Other Reviews

》 Don’t order through this company

》 Charge in US dollars

》 Expectations not met

》 Flowers ordered for Mothers Day

》 Flowers did not turn up next day as advertised

》 Terrible customer, not providing a refund for a product I have`nt received

》 I will never order anything from this company again

》 I found Bloomex to be bloody hopeless. Do not place an order through them. Go local.

》 Bad service and quality

》 Flowers arrived dead

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