7 Jul, 2021 → by ClaimboUser482899
Very Unsatisfied with your service

1

I phoned through an order (172****) on Monday to have flowers delivered on Tuesday in Victoria. Assured that Tuesday delivery would happen. But it did not. A very important daughters' birthday missed. No arrivals Wednesday despite phone calls and pleas. My daughter went to her post office on Thursday! There were the flowers. A terrible service. display, Nothing like the User's recommendation: Shop somewhere else. Or demand a refund. if it happens.
Helpfull? 0 votes

Comments
Ordered Flowers 5/1 for 6/1 delivery. Advised couldn't be delivered until 9/1, actually delivered DEAD on 11/1. After discussions with 3 staff members [not really interested], advised refund to me had been presented to Upper Management, who recently advised refund was not possible, however they would resend order, or send a Hamper in its place. No Thanks. Further actions are Ongoing. How does a Company like this be able to continue in Business? Must be a way to fix?
Val | January 25, 2024 | Reply
0 votes
Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Bloomex Australia you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.