Upon review of our billing we noticed that fees were creeping up and when we checked around locally we found that they were charging 73% more across the board. We tried to cancel our service as we could no longer afford the service, they said okay, but you will have to pay for an additional 9 months as your contract rolled over and is for 5 years. And that was before the Covid-19 pandemic. We have had to shut our doors for 2 months, lay off all of our staff and still they will not let us terminate. In fact they have now not picked up for 7 weeks and will not allow us to remove the bins from our property. This is now becoming a health situation. They are a shameless and dishonest company. I never leave reviews but I am just so frustrated and astonished at the level of "gangster" from this company. Had to hire a lawyer I cannot afford. User's recommendation: NEVER HIRE THIS COMPANY FOR ANYTHING THEY WILL STEAL FROM YOU!!