1 Jan, 2018 → by ClaimboUser593410
Very poor service for any amount of money

1

I signed up with Lifemates, like everyone else said, I couldn't find out what the cost was until the last moment. I was supposedly an "easily matched person" - educated, financially secure, good job, pretty and social. They assured me there were many matches out there for me, it would be 4-6 weeks between matches and had a guarantee. For my "Life Standard" middle of the road package I paid $3500. I was told I would get 10 referrals. And the success rate for this package of 10 63% that I would end up in a relationship. So, I thought within a year I would have met the 10 men (if it got to that), and life was great. I met one guy that was not a match at all, he was almost the right age, and lived near me, and that was it. I wasn't even picky about most things. The next alleged match came 9 weeks later. It was a completely fake match. The guy that supposedly said he's like to meet me never called, when I called him, he said he nothing to do with lifemates. So, not only was it a fraudulent match, it was humiliating. And...that was it! Six months later and I have only had one match!!! One match every six months for 10 matches equals FIVE YEARS!!! And they think my expectation is unreasonable, that I haven't given it a chance, that I'm too negative and have to think positive. Like there is something wrong with me for thinking that is not realistic. And they say "because you used our services there is no refund." I would love to see their records, see how many people they send one "referral" to and then nothing, just to get to keep the money. They sent me to the financial person, who was condescending, kept saying things like: "what I hear you saying is you want another referral", when I couldn't have been more clear, "I want my money back!" Not even all of it, just $2400. She ends with the statement she is not a decision maker, I beg her to talk to a decision maker, she won't even give me a name. Very, very upset. And yes, negative too.
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