The items were packed with lousy material which resulted in damages in most of the wooden furnitures The agent in India ( Chennai, ISS) has taken more money and included lot of other items which was not shipped by us in Dubai When we enquired, ISS global forwarding has given reply by providing 38.5% as customs duty and gst etc, which was not there . Hence a total of 12,500 INR has been looted from us Elite has not been able to provide a reply on the above subject