I am very disappointed. We spent 4 hours in the store just to pick up my already paid order.There is 4-6 mans working in the pick up department in Wroclaw ul Krakowska, but it take them 4 hours to bring 4 small pack of tiles from the back. One pack was all broken tiles so he went on the back and took him 1 hour again to bring again broken pack of tiles it took him 4 tries to finally give me a not defected tiles. This happen 6 days ago and same happen to me today it took over a hour to get my order and there was no other costumers. I will not be going back to that store again.