I ordered the box for 4.99. Recieved it. Sent two separate email less than a week after andI got one back, confirming. Then my account was $100.00 off and through some digging realized this company deducted 97.99 from my account? And never even sent a product even. aIAMASKING FOR A COMPLETE REFUND. I have sent them several emails and they refuse to acknowledge me. I live on disability, which is hard enough. And have my Mom at my house passing away with the help of Hospice. It really has made things very difficult at this time. A hundred dollars to me right now is a million. Can anyone help me, no one will listen to me. This is the most unprofessional company I have ever dealt with. HELP ME PLEASE