If it were possible to give negative stars, I would. I booked a vacation package with Jetline Holidays on 24 Sep 2020 and paid $2250.90 in full on 25 Sep 2020. On 16 April 2021, I was informed by phone that my vacation was cancelled and that I could get a voucher for travel later. Per Jetline's own web-site, "If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below:" And then goes on to list 3 alternatives the last one being "a full refund of all monies you have paid to us". The first two alternatives do not apply. In spite of a total of 15 separate phone calls to multiple representatives of Jetline Holidays, I have been unable to get confirmation in writing of the cancellation or obtain a refund of my payment. The representatives have promised many things none of which included a refund of my payment. They say that the airline cancelled my trip not their company. Well guess what, my contract is with the Jetline Holidays not an airline. I urge everyone to reconsider booking with this company. You will be sorry if any problems arise.