It is very urgent ! in page it says waiting for shipment although it has to be shipped next day . Those are Christmas presents and i'm truly disappointed in customer service chat, so I hope emailing will help to solve this problem at very short time minimum 2 business days or I'm gonna apply for payment refund. To clarify situation I repeat those are Xmas presents and i don't need money but for this behavior i shall apply for refund because i'm very angry . Thank you for reading and helping with solving this . Order # 2BC3068AWAITING SHIPMENT Order Date: 12/07/2020 (Dianna Martrirosyan) Shipping Address DIANNA MARTIROSYAN 950 RIDGE RD C25 P5916,CLAYMONT, Delaware 19703-**** United States T: +130******** Payment Method Amazon Pay V2