1 Oct, 2018 → by ClaimboUser13012
Update on my 2013 Hotsprings tub motor
1. Removed the motor myself - saved the $60 quoted from the Service Tech who never showed up. Took 20 mins to do on my own. 2. Dropped off at electric service company at 7:30 am Oct 1, 2018 ... 3. Received call around 10:30 am that repair is 151... resealed and new impeller only required. A far cry from $1027 quoted from Pioneer for a new one... the only thing they offer 4. Repair completed same day (Oct 1, 2018) and ready for pick up If I had all the work completed by Pioneer over the last 5 years of owning this tub I would be well over $3000. Pioneer should spend more time servicing their customer instead of gauging us ....