Nothing has been done to fix my issue. I need to get paid for a failed liner,seam separation. Your manager gave the home owner a new liner,but didn’t cover Installation of said liner User’s recommendation: Never shop at namco pool.
The fellow came to install on Thursday about 1.00pm and was told someone had to be home as my wife had to drive me as I am in wheelchair and wanted to talk to him.When we got home I checked pool and there was no pressure on multiport and water was gone out of pool.Why did this...
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I purchased a new snap in winter cover from Rymal Rd. Pioneer Pools in Hamilton and didn’t like the way it fit. I took some measurements and found discrepancies. A lot of people got involved via e-mails and photos etc. but was going nowhere. Finally assistant store manager Carl Hayes agreed to send my cover back to...
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I have been a Pioneer customer for ten years now. They built my inground and I bought a HotSpring Spas hot tub from them. Not once, have I had any issues. The service crew has always been more then accommodating. Our hot tub was making a weird noise once, and a gentleman came out the next day...
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1. Removed the motor myself – saved the $60 quoted from the Service Tech who never showed up. Took 20 mins to do on my own. 2. Dropped off at electric service company at 7:30 am Oct 1, 2018 … 3. Received call around 10:30 am that repair is 151… resealed and new impeller only required. A...
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