8 Jul, 2021 → by ClaimboUser331329
Unsatisfied with rates
2
I signed a contract on Jan 2020 with a rep of At&;;;;;;;t that came to my door. It was for Direct tv. I kept the contract. Nowhere in it does it say I have to keep the service for 24 months or I will be charged a penalty for disconnecting before that period. The Co. Has increased rates so high I can't afford even the most basic plan. I am a senior and I am on a fixed income. The Co. Has no discounts for seniors or disabled for tv. I have had to call every month for AT&;amp;amp;t so that I can get a lower rate, each time I am on the phone for over 45 min. I just want to retu equipment