7 Jan, 2014 → by ClaimboUser97776
Unprofessional and disrespectful. WILL TAKE YOUR MONEY
I hired this company for a custom TV unit for a client of mine and not only did they fail to communicate with me but after waiting almost two month for the piece, many failed attempts to get an update, false information regarding delivery and such, and receiving the piece completely incorrect to the original design and plans that were approved the Piece was delivered incorrectly and taken back to be fixed where they requested full payment for the piece even after they made the whole unit incorrect and failed to fix the unit. They refused to fix the TV unit until they received full payment AFTER they confirmed they had made the mistake. The owner of the store Scott Kucine not only disrespected myself and my client but used foul language to basically say that if we didn't like it we could take our business else where even if we had already paid them over $4,000 upfront. I highly recommend you take your business elsewhere. I wish I would have checked the reviews in the better business bureau and noticed the amount of complaints they've received. I've never felt with such a disorganized and disrespectful company in my life.