Erica Essner 656 10th Street Brooklyn NY 11215 [protected]@icloud.com [protected] Dear United Health Care: I am writing to discuss a financial issue and possible lawsuit I am considering bringing to United for failing to keep me enrolled in my insurance when I had paid my premium. I am writing this letter to inform you of two clerical errors that occurred on behalf of UNITED HEALTHCARE which left me uninsured in a pandemic for six months, and then later in 2021 when I signed on to a new plan through the New York State Market place. I was on cobra for four years after my divorce in 2016 through ADP Total Source through July 2019. In June 2020, ADP Total source informed me that they would terminate my insurance in July 2020. In June 2020, I then went to the New York State Health Market place to enroll in a individual plan with United compass gold. Since ADP did not cancel my cobra United was unable to start the new plan. I spent the next 6 months on the phone with the New York State Marketplace and United. United representatives could not track the policy, nor could they re-enroll the me in individual insurance as they were not able to find the records. This cost me endless hours on the phone with United and uninsured during a pandemic from July 2019 -December 2019. I finally was enrolled in December 2020 with Compass Gold. I went to re-enroll for 2021 and for some reason was not re-enrolled and was again left uninsured for the month of January 2021. I then left united for Empire. I am seeking re-imbursement for my time uninsured from June 2019-December 2019 and Reimbursement for the three weeks in January 2021 I paid my insurance, but it was not processed. These accounts should all be reviewable Erica Essner 4/21/62 SS#[protected] I would like to avoid litigation and look forward to hearing from you. Best Erica Essner United Compass GoldMember ID [protected] group 0755 481