Date: CHECK IN Sept 7, 2021 / CHECK OUT Sept 8, 2021 Client (confirmation) number: [protected] Quality Inn Hyde Park Poughkeepsie North Booked through Priceline.com Complaint is that the room was not inhabitable: The room was very dingy and had a worn out feel. The room smelled disgusting; like something was used to cover up a very foul odor. The bed sheets and pillows were worn and grey. My wife commented she expected to see a roach at any time. There was a huge stain on the carpet at the rooms entrance. The rooms bathroom door had visible marks on the frame (at least 3 of them) indicating the door had been pried open at some point). Further, the hotel itself was a total downer right from the start: 1)Sign on the entrance door said mask required but employees were not wearing masks. 2)Upon our arrival a homeless looking guy was shouting at the front desk person. 3) The common area was not in use (tables stacked and chairs upside down). In summary, the room was disgusting and my wife and I both felt strongly that we could not inhabit that particular room. The hotel itself, as explained, was also a huge turnoff but had the room been minimally acceptable we would have stayed anyway. We immediately returned the keys to the front desk and explained the room did not our minimal standard of "inhabitable". The front desk person did not seemed surprised. She apologized but did not suggest any workaround. There was only one other car in the parking area so we thought perhaps she would offer a different room but she did not. So we left. It was about 2:30pm (30 minutes before the posted 3pm checkin time). DESIRABLE RESOLUTION OF THE COMPLAINT: A refund or a priceline.com credit for a future purchase.