At the beginning i purchased three nice sun hats from New Chick, all are great. For me the first order goes through just fine on one card, but after that any further orders, my 2 cards gets declined. We checked they both had enough funds on them. style="ba style="baIts really too bad, because their clothing we received are really wonderful, u may want to wash on gentle cycle for their sweaters. though they run small some of them. style="ba Because my husband had to be up almost all night two nights trying to fix our orders to the customer service. Maybe they are having problems with their web site? Don't know. User's recommendation: Only if they improve where mentioned above.