15 Jun, 2020 → by ClaimboUser962254
Unethical process
1
I ordered a wallet from coach june 6th and I got a confirmation code saying that my order was approved and it would be on its way soon, today is june 15 and I still never got a confirmation that is was being shipped. I decided to call to figure out the progress of my shipping and it turned out that my order was cancelled by coach without my regard because they didn't have enough wallets in stock. I am angry and disappointed that 1. I never got notified that my order was canceled the day after I ordered it and 2. When I called they said that coach did not have enough when my order was made. I don't like that they had me waiting for 9 days with no regards of informing me whatsoever and if I had not called when I did then I would never had been told this information, I am truly disappointed in coach and might think again when ordering online from them again.