8 Mar, 2021 → by ClaimboUser61206
Unethical polices and practices – Buyer beware – you have no say in home purchase process or closing date.

2

I found myself questioning Lennar's ethics and Integrity over the weekend. I wanted to share my experience with you and my thoughts of the policies and procedures Lennar currently has in place. I have been looking for a home to purchase the last year and a half. I moved back to Colorado due to elderly parents and felt the need to be closer. Good thing too, because of covid. I finally found what I thought was the perfect builder in Lennar in Elizabeth. I decided on Independence as my location of choice. I visited several times and was looking in my time frame of a home around July due to my current lease. Sales Rep told me that currently no homes were being solid or released for sale and offered me the VIP and I would be the first on the list for a Tabor, Lot 11. Another home had to be sold before I could move forward. Of course the home is subject to price increases though. Other Lennar locations have the same set up and VIP process About a month goes by and it comes time that the home was being released and put on the market that was 2/25. I got an email that he would be sending me a link to send the earnest money and documents. The wire transfer request was immediate. I stated I had 5 days according to the VIP document. He stated that the house had gone a total of 7000 and was expected to go up again . He needed the deposit and documents signed and on the link stated to be done by 11:00 the next day 2/25. Only the wireless money transfer deposit was sent. It was only after I completed the money transfer did I get the contract and all had to be done by 11:00 as well I questioned the process... I currently was approved for the extra 7000. Then I got angry with the sales tactic of getting me to send the money immediately and it gave me to tell 11:00 the next day to send it. No contract in sight... I get it. Late in the evening. That other house sold finally after a long month, this one being released, another price being expected. He is off the next 2 days. The process got lost. I wouldn't have even known about the price increase unless I said something about the push for the deposit. To me this whole thing of not releasing a home to be sold and dangling it like a carrot with multiple price increases is just wrong!! Why tell the buyer in the first place unless you're using it to push the sales agenda. Bad Business. OK so sent the money. Then he sent the documents and again had to be signed by 11:00 that day. Not my best decision. The contract is all about the builder. They can change your closing date and all previous mentioned dates until the final date is worthless. They set the closing date, time, ect. You as the buyer have no say in any of the process. Buyer beware!!! They only have to give you 30 notice to actual close date. So if your mortgage and lease ends in July like mine, oh well they changed it to April giving me 30 days notice and it is on me to figure out how to pay 2 mortgages. When you ask for a different date or to put it back they site the contact. I would have to pay extra 1% closing and 100 dollars a day for any extensions. I seen the house that a week ago was just getting insulation blown in. 30 days to completely finish inside of of home - one should be worried when they push that agenda I haven't even finished applying for the Lennar's Mortgage yet, don't know my interest rate or anything. Still in the process and checked my credit score 3 days ago. How can I be closing not knowing that my APR and what one needs at closing???!! I tried to reach out with all my concerns. Your business set up departmental and no one is even on the same page. One gets multi dates and when questioned they throw the contract in your face. I think your team has forgotten that I am the consumer. I am the one paying. Price increasing and using the VIP process as a tactic to push the sale is bad business. Not giving a buyer a purchase and sales agreement before you require a deposit is bad business. Changing the closing dates without keeping the buyer in mind and their needs is bad business. Citing the contract after the fact and not negotiating with a buyer's needs when possible is bad business. I have stopped moving forward and requested the closing date be pushed back and even better June or July to finish the mortgage documents and so I am not paying on 2 mortgages for 3 months. Again I got the contract thrown in my face ... you know the one I received after I had to pay the deposit. I spoke to the construction manager who said it wasn't his job. Then asked to speak to a manager. Still waiting.
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