To whom it may concern, today June 21, 2021 at around 18:15-18:30, I ordered One 10 piece meal with a drink up charge for a Mocha Frappe, A Deluxe Crispy Chicken Sandwhich and a double quarter ponder. I pulled up to the first window and paid and I didn't receive a receipt. I Proceeded to the second window where I was not greeted instead I was asked what my order was. I repeated the order then an employee handed me bag of food but no drink. So she asked us what we were waiting for and we responded with our drink. She told us pull up for the drink. The pulled the next car then two more cars (I believe) pulled off. So we backed up and asked for a drink. The other emplued then began to converse about us pulling up. One employee even stated " Who drinks coffee in the afternoon anyway" So I then requested my money back. The manager approaches the window and ask us AGAIN what our ordered was and what the problem was. We repeated our ordered and then requested our money back again. She walks off comes back some time later and hands us the money rolled up with the receipt. We take the money and then she drops the change on the ground and closes the window. She didn't not apologize or show any concern about the change dropping.