Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a max of $1000 to steam tile and 8 steps. When we did not want any service they insisted that they were due a service call!! They obviously low ball and then try to upsell all the ads ons like “sanitize” “ deodorize “. Ridiculous. Don’t they realize new carpet and tile would be less? Or maybe they think we’re just that stupid we will buckle under their pressure. They advertise as the zero residue company but nothing on their estimate shows any affiliation with Zerorez.